100% Mystery Shopper Score – Celebrating Bibi

Celebrating Excellence in Customer Service

We’re absolutely thrilled to celebrate one of our superstars at Club Dorsman – Bibi! Achieving a perfect 100% Mystery Shopper score is no small feat, and it’s a true reflection of the care, consistency, and pride Bibi brings to every shift.

From that warm, welcoming smile to always being incredibly helpful, Bibi sets the standard for what great service looks like at our club. And of course, let’s not forget – Bibi makes some of the best coffee in the club! It’s this combination of genuine hospitality and skill that creates the memorable experiences our members and guests have come to expect.

The Standard We Strive For

This outstanding achievement is exactly the experience we strive to deliver to every member and guest, every single day. A 100% Mystery Shopper score demonstrates that Bibi consistently goes above and beyond, ensuring that each interaction is positive, professional, and personable.

Mystery shopper programs help us maintain the high standards of service that Club Dorsman is known for. When a team member achieves a perfect score, it shows their dedication to making every visit special. Bibi’s achievement is a wonderful example of the commitment our staff bring to their roles.

We couldn’t be prouder of this accomplishment, and we know our members appreciate the exceptional service Bibi provides day in and day out. Next time you’re at the club, be sure to say congratulations and show Bibi some well-deserved appreciation!

For more information about events and activities at Club Dorsman, visit our What’s On page where you can find our complete schedule of featured events.